Shipping policy
When does my order ship?
Orders containing New Releases that are submitted in advance (Wednesday through Tuesday evening) for Wednesday new releases are generally shipped Wednesday (the day the books are released). Orders usually ship within 2-3 business days (excluding weekends and holidays). These are estimated timeframes and can be affected by inclement weather, sales, holidays, late delivery from distributors or increased order volume. Please note that problems relating to credit card status or billing information provided by the customer can delay shipping. Please be advised that shipping times, are based on the completion of preparing your order, and not the moment you place the order.
What domestic shipping options do I have?
During checkout, you will be given the option to choose between Economy Mail, USPS Priority Mail, and UPS. All domestic orders are often shipped within 48 hours (excluding weekends and holidays, and pre-orders). While we always will work our hardest to get your order shipped within 24-48 hours, there are sometimes periods of high volume; such as Holidays and site-wide sales that could delay processing. Please contact our Customer Service team if you have any questions about when your order may be shipped.
EXCEPTION: New releases ordered in advance will be shipped on Wednesday (new release day). Please note that problems relating to credit card status or billing information provided by the customer can delay shipping.
Shipping Method- You always have a choice while placing an order to choose any of the shipping methods we offer. Media Mail is the least expensive, but if you’re looking for more secure methods or faster methods of shipping you can always choose: USPS Priority Mail, or any of the other shipping methods we offer.
For Customers Selecting UPS – UPS only makes deliveries Monday – Friday. If you Select a UPS shipping method please understand that even if it is an expedited method, no delivery will be made on Saturday or Sunday. Example: If an order is shipped via UPS Next Day Air on a Friday, the item will not arrive to its destination until Monday.
What international shipping options do I have?
During checkout shipping rates will be offered, and you may choose from the following shipping options:
- Express Mail International: ALL ORDERS GUARANTEED! Arrives within 3 to 5 business days. Online Tracking! Track your order with the link provided on your order confirmation e-mail, or by logging onto "My Account" and "Pending Orders." Express Mail International is our safest and most guaranteed International Shipping Method. This method can be tracked most closely and will provide extra security for your order. The cost is calculated by weight, and as it is quickest, will be more expensive than Priority Mail International shipping or using a Priority Mail Flat Rate Envelope."
- Priority Mail International Flat Rate Envelope: ALL ORDERS GUARANTEED! Arrives within 6 to 10 business days.
- Priority Mail International: ALL ORDERS GUARANTEED! Arrives within 6 to 10 business days..
- It's less expensive than you might think to ship internationally! Here's a helpful hint: Orders of 10 comics or fewer can usually ship via Priority Mail International Flat Rate Envelope which arrives in only 6 to 10 business days at low prices starting at $24.95.. (Please note that this option is not available in all countries and cities). Please note that Priority Mail International Flat-Rate Envelope orders are by necessity shipped in an envelope, not a box, and therefore may arrive with damages we cannot be held accountable for. However, we have generally found this method to be a quick, economical, and safe method of shipping, and we very rarely get complaints about it.